BREEZEE.TV

Privacy Policy

Effective Date: March 7, 2026

Last Updated: March 7, 2026

Breezee.tv is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have over it. This policy applies globally, including to users in the European Union (EEA), United Kingdom, and California, USA.

1. Who We Are

Breezee.tv (“Breezee,” “we,” “us,” or “our”) operates the Breezee.tv software platform for vacation rental and hospitality property managers. Our platform enables property owners and managers to automatically manage streaming application sessions on supported streaming devices within their properties. The Service currently supports Amazon Fire TV devices, with Roku and Apple TV support planned for future releases. Breezee is a streaming TV software service only — we do not provide smart home, smart lock, Bluetooth, NFC, or any other non-TV device management services.

For the purposes of the EU General Data Protection Regulation (GDPR) and UK GDPR, Breezee.tv acts as the Data Controller for personal data collected through our website and platform. Our primary contact for privacy matters is: privacy@breezee.tv.

Note to EU/UK Users: Breezee.tv is a US-based company. EU and UK residents may direct all privacy inquiries, data subject requests, and GDPR-related questions directly to our privacy team at privacy@breezee.tv. We respond to all requests within the timeframes required by applicable law.

2. Scope of This Policy

This Privacy Policy applies to:

• Customers (property owners, vacation rental hosts, property management companies, and hotels/resorts) who register for and use the Breezee.tv platform;
• Visitors to our website at www.breezee.tv;
• Any individual who contacts us via email, support, or any other channel.

This Policy does NOT apply to the personal data of Guests staying at properties managed using Breezee.tv. Breezee does not directly collect, access, or process personal data of end-guests. Property owners and managers using the Service are independently responsible for their own privacy obligations to their guests.

3. Personal Data We Collect

3.1 Data You Provide to Us

Account and Registration Data

When you create a Breezee.tv account, we collect:

• Full name
• Email address
• Business name (if applicable)
• Billing address
• Phone number (optional)
• Property name(s) and address(es)
• Password (stored in hashed form — we never store plain-text passwords)

Payment Data

We collect billing and payment information to process your subscription. Payment card details are processed and stored by our payment processors (Stripe and/or PayPal) and are not stored on Breezee servers. We retain only non-sensitive billing data such as the last four digits of your card, card type, expiry date, and billing address for account management and fraud prevention purposes.

Support and Communications Data

If you contact us for support, submit feedback, or communicate with us via email or any other channel, we collect the content of those communications and any personal data included within them.

3.2 Data Collected Automatically

Usage and Technical Data

When you use our platform or visit our website, we automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Device type, operating system, and screen resolution
• Pages visited, time spent, click paths, and referral URLs
• Session identifiers and authentication tokens
• Error logs and diagnostic information

Device Configuration Data

When you set up and use the Breezee.tv application and Setup Tool on your Fire TV device, we may collect:

• Device identifiers (device model, Fire OS version, unique device ID)
• Property association for each supported streaming device
• Configuration settings (checkout times, selected streaming apps for logout)
• Application status logs (e.g., whether logout actions were executed successfully)

Important: Breezee.tv is a streaming TV software service only. We currently support Amazon Fire TV, with Roku and Apple TV coming in future releases. We do not use Bluetooth, NFC, Wi-Fi Direct, or any other wireless communication protocol to collect data from devices. We do not interact with smart locks, smart home hubs, thermostats, or any non-TV hardware. Breezee does NOT collect, access, or store: Guest streaming account credentials, Guest viewing history, Guest personal information from streaming services, or the content of any streaming sessions.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website and dashboard. For full details, see Section 10 (Cookies) of this Policy.

3.3 Data from Third Parties

We may receive data about you from:

• Stripe and PayPal: transaction status, payment verification, and fraud signals;
• Analytics providers (e.g., Google Analytics): aggregated usage statistics;
• Property Management System (PMS) integrations: property and booking metadata you authorize us to receive.

4. Legal Basis for Processing (GDPR / UK GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data only where we have a valid legal basis under Article 6 of the GDPR. The table below summarizes our processing activities and their legal bases:

Where we rely on Legitimate Interests, we have conducted a balancing test and determined that our interests do not override your rights. You may request details of this assessment by contacting privacy@breezee.tv.

5. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

• To create and manage your Breezee.tv account;
• To deliver, maintain, and improve the Service;
• To process subscription payments and send billing confirmations;
• To configure and manage Device settings for your Properties;
• To send service notices, security alerts, and administrative messages;
• To respond to your support requests and enquiries;
• To send marketing communications where you have opted in (you may unsubscribe at any time);
• To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity;
• To comply with applicable legal obligations;
• To enforce our Terms of Service;
• To conduct anonymized analytics and improve the platform.

We will not use your personal data for purposes incompatible with those described in this Policy without first notifying you and, where required, obtaining your consent.

6. How We Share Your Personal Data

We do not sell your personal data. We do not rent or trade your personal data. We may share your data only as follows:

6.1 Service Providers and Sub-Processors

We share data with carefully selected third-party service providers who assist us in operating the Service, subject to binding data processing agreements:

• Payment Processors: Stripe, Inc. and PayPal Holdings, Inc. — to process subscription payments;
• Cloud Infrastructure: hosting and data storage providers (e.g., AWS, Google Cloud);
• Analytics: anonymized usage analytics providers;
• Email delivery: transactional email service providers;
• Customer support tools: helpdesk and ticketing software.

All sub-processors are required to process data only on our documented instructions and to implement appropriate technical and organizational security measures.

6.2 Legal Requirements

We may disclose your personal data to law enforcement, courts, regulators, or other government authorities where we are legally required to do so or where necessary to protect the rights, property, or safety of Breezee, our customers, or others.

6.3 Business Transfers

If Breezee is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or substantially all of its assets, your personal data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before your data becomes subject to a different privacy policy.

6.4 With Your Consent

We may share your data for other purposes with your explicit consent.

7. International Data Transfers

Breezee.tv is based in the United States. If you are accessing our Service from the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, please be aware that your personal data will be transferred to and processed in the United States, which may not offer the same level of data protection as your home country.

For transfers of personal data from the EEA or UK to the United States, Breezee relies on the following transfer mechanisms:

• Standard Contractual Clauses (SCCs): We incorporate the European Commission’s Standard Contractual Clauses (2021/914/EU) into our agreements with sub-processors and service providers. For UK transfers, we use the International Data Transfer Agreement (IDTA) or the UK Addendum to EU SCCs.
• EU-US Data Privacy Framework: Where applicable, Breezee may rely on the EU-US Data Privacy Framework or successor adequacy mechanisms recognized by the European Commission.

You may request a copy of the relevant transfer safeguards by contacting us at privacy@breezee.tv.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. Our general retention principles are:

• Account data: retained for the duration of your active subscription plus 3 years after account closure, to handle disputes and comply with legal obligations;
• Payment and billing records: retained for 7 years from the date of transaction to comply with tax and financial reporting obligations;
• Device configuration and logs: retained for 12 months after the last activity on a device, then anonymized or deleted;
• Support communications: retained for 3 years from the date of the last interaction;
• Marketing consent records: retained until you withdraw consent, plus 3 years thereafter for compliance purposes;
• Website analytics data: retained in anonymized form for up to 26 months.

Where we are required by law to retain data for longer periods (e.g., anti-money laundering or tax law), we will retain it for the legally required period and no longer. When data is no longer needed, we securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

9.1 Rights for EEA and UK Residents (GDPR / UK GDPR)

Under the GDPR and UK GDPR, you have the following rights:

Right of Access (Art. 15)

You have the right to request a copy of the personal data we hold about you, along with information about how we process it.

Right to Rectification (Art. 16)

You have the right to ask us to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure / Right to be Forgotten (Art. 17)

You have the right to request that we delete your personal data where: (a) the data is no longer necessary for the purpose it was collected; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing and there are no overriding legitimate grounds; (d) the data has been unlawfully processed; or (e) erasure is required to comply with a legal obligation.

Right to Restriction of Processing (Art. 18)

You have the right to ask us to restrict processing of your personal data in certain circumstances, such as while we verify the accuracy of data you have contested.

Right to Data Portability (Art. 20)

Where processing is based on your consent or a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

Right to Object (Art. 21)

You have the right to object at any time to processing of your personal data that is based on our legitimate interests. You also have an absolute right to object to processing for direct marketing purposes at any time.

Rights Related to Automated Decision-Making (Art. 22)

Breezee does not make decisions about you based solely on automated processing that have legal or similarly significant effects. If this changes, we will notify you and provide a mechanism to request human review.

Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with your local supervisory authority. In the EU, this is the data protection authority in your member state. In the UK, this is the Information Commissioner’s Office (ICO) at ico.org.uk. We encourage you to contact us first so we can address your concerns directly.

9.2 Rights for California Residents (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of collection, the business purposes for collection, and the categories of third parties with whom we share it.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt-Out of Sale or Sharing: Breezee does not sell your personal information. We do not share your personal information for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: Breezee does not use sensitive personal information beyond what is necessary to provide the Service.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To exercise your California rights, contact us at privacy@breezee.tv or submit a request through our website. We will respond within 45 days (extendable by a further 45 days where necessary).

9.3 How to Exercise Your Rights

To exercise any of your privacy rights, please contact us at:

• Email: privacy@breezee.tv
• Subject line: “Privacy Rights Request”

We will respond to your request within 30 days (GDPR) or 45 days (CCPA). We may need to verify your identity before processing your request. We will not charge a fee for processing reasonable requests. If a request is manifestly unfounded or excessive, we may charge a reasonable fee or decline to act on it, with written explanation.

10. Cookies and Tracking Technologies

10.1 What We Use

We use the following categories of cookies and similar technologies:

Strictly Necessary Cookies

These are essential to the operation of our website and platform. They include session management, authentication tokens, and security cookies. These cannot be disabled without breaking core functionality.

Functional Cookies

These remember your preferences (such as language, timezone, and dashboard settings) to improve your experience. Disabling these may reduce functionality.

Analytics Cookies

We use analytics tools (such as Google Analytics) to understand how visitors use our website and platform. This data is anonymized and aggregated. You may opt out via our cookie consent banner or by installing the Google Analytics opt-out browser add-on.

Marketing Cookies

We may use marketing cookies to deliver relevant communications if you have opted in to marketing. These are only placed with your consent.

10.2 Your Cookie Choices

On your first visit to our website, you will be presented with a cookie consent banner powered by CookieAdmin. You may accept all cookies, accept only necessary cookies, or customize your preferences by category. You can update your cookie preferences at any time by clicking the “Cookie Settings” link in the footer of our website.

CookieAdmin manages your cookie preferences and ensures that non-essential cookies are only placed after you provide consent. For more information about CookieAdmin’s data practices, visit cookieadmin.com.

Please note that disabling certain cookies may affect the functionality of the Service and your ability to access certain features.

11. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption of data in transit using TLS 1.2 or higher;
• Encryption of sensitive data at rest;
• Access controls and role-based permissions limiting staff access to personal data on a need-to-know basis;
• Secure password hashing (we never store plain-text passwords);
• Regular security assessments and vulnerability monitoring;
• Contractual security obligations on all sub-processors.

Despite our best efforts, no method of transmission over the internet or method of electronic storage is 100% secure. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and applicable supervisory authorities as required by law.

12. Children’s Privacy

The Breezee.tv Service is not directed to or intended for use by children under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete such information as soon as possible. If you believe a child has provided us with personal data, please contact us at privacy@breezee.tv.

13. Third-Party Websites and Services

Our website and platform may contain links to third-party websites, including Stripe, PayPal, and streaming service providers. This Privacy Policy does not apply to those third-party sites or services. We encourage you to review the privacy policies of any third-party services you access. Breezee is not responsible for the privacy practices or content of third-party sites.

14. Marketing Communications

We will only send you marketing emails if you have opted in to receive them. You can unsubscribe from marketing communications at any time by:

• Clicking the “unsubscribe” link in any marketing email;
• Updating your communication preferences in your account dashboard;
• Contacting us at privacy@breezee.tv.

Unsubscribing from marketing communications will not affect the receipt of transactional and administrative emails necessary to operate your account (e.g., billing confirmations, security alerts, service notices).

15. Do Not Track

Some browsers include a “Do Not Track” (DNT) feature. Our website does not currently respond to DNT signals. You may control analytics tracking through our cookie consent tool. For broader opt-out options, please see Section 10 of this Policy.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Post the updated Policy on our website with a revised “Last Updated” date;
• Send you an email notification to the address associated with your account;
• Where required by law (e.g., GDPR), seek your consent before implementing material changes that affect how we process data about you.

We encourage you to review this Policy periodically. Your continued use of the Service after the effective date of any changes constitutes acceptance of the updated Policy.

17. Contact Us and Data Protection Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Inquiries and Data Subject Requests

Email: privacy@breezee.tv

Subject: Privacy Inquiry / Data Subject Request

Legal and General Inquiries

Email: legal@breezee.tv

Website: www.breezee.tv

EU/EEA and UK Users

EU and UK residents may contact our privacy team directly at privacy@breezee.tv for all GDPR and UK GDPR matters, including data subject requests, questions about our Standard Contractual Clauses, or our sub-processor list. You also have the right to lodge a complaint with your local supervisory authority at any time (see Section 9.1).